Shopping Options with Floorbay

At Floorbay, we understand that every customer shops differently. Some prefer browsing in person, feeling the textures and seeing the colours up close, while others enjoy the convenience of scrolling through options from the comfort of their home. That’s why we’ve made it easy to shop with us however you prefer—online, in-store, or a mix of both. No matter which option you choose, our commitment to quality flooring products and exceptional service remains the same.

Shopping Online

For those who enjoy the convenience of digital browsing, our website is designed to make finding the right flooring simple and stress-free. With just a few clicks, you can explore a wide range of products, from classic wood finishes to contemporary vinyl designs. Each product page includes detailed descriptions, specifications, and high-quality images, giving you the information you need to make a confident choice.

We also provide handy guides and inspiration pages to help spark ideas and answer common questions. Not sure which flooring is best for your space? Our expert advice sections cover everything from maintenance tips to installation advice. And if you need a second opinion, our live chat and customer service team are always available to help you along the way.

Another benefit of shopping online with Floorbay is convenience. You can browse 24/7, create wish lists, and compare products at your own pace. Once you’ve found the perfect flooring, simply add it to your basket and choose from flexible delivery options that bring your purchase straight to your door.

Shopping in-store

While our website offers endless convenience, many customers still love the experience of visiting us in person. Floorbay is wholly owned by Carpet Creations, a trusted high street retailer with two welcoming showrooms in the Northwest of England:

77 Park Lane
Poynton
Cheshire
SK12 1RD

98 Market Street
Chapel-en-le-Frith
Derbyshire
SK23 0HZ

Visiting our shops gives you the chance to see and feel flooring samples firsthand. You can compare colours in natural light, run your hand across different textures, and picture exactly how they’ll look in your home.

When you shop in-store, you’ll also benefit from the expertise of our friendly team. Whether you’re just beginning your search or narrowing down your final choice, our staff are always on hand to answer questions, provide tailored advice, and guide you through the process.

Another advantage of visiting us in person is the chance to take home samples. Holding a piece of flooring in your own space allows you to see how it looks against your walls, furniture, and lighting—helping you make the most confident decision possible.

The best of both worlds

Of course, you don’t have to choose just one way to shop. Many of our customers enjoy starting their journey online—browsing styles, saving favourites, and doing research—before visiting us in-store to confirm their final choice. Others begin in the showroom, then head online to place their order at a time that suits them. At Floorbay, the process is flexible, so you can shop in the way that works best for you.

A seamless experience

Whether you prefer the speed of online shopping or the tactile experience of visiting our showrooms, Floorbay ensures your journey is smooth, enjoyable, and tailored to you. With expert advice, a wide product range, and customer care at the heart of everything we do, we make shopping for flooring as simple as possible.

Contact us anytime with your flooring queries. We look forward to hearing from you!